FAQ's
General FAQs
Meridius Promotions is an Australian based small business specialising in high-quality, affordable promotional products and merchandise. We cater to businesses, local enterprises, schools, universities, and clubs across Australia.
We are based in Melbourne, Australia, but we serve clients across the entire country.
We offer a wide range of services including sourcing, creating, and delivering custom merchandise and promotional products. Our services also include corporate gifting solutions, local business merchandise, and products for universities and schools
FAQ's
Product and Customisation FAQs
We offer a diverse selection of products including apparel, accessories, office supplies, drinkware, mementos, and more. All items can be customised to feature your brand’s logo and design.
Absolutely! Our team can work with you to create stylish and trending designs that align with your brand's identity.
The minimum order quantity varies depending on the product. Please contact us for specific details on the item you’re interested in.
You can place an order by contacting us through our website, email, or phone. Our team will guide you through the process, from selecting products to finalising designs and placing the order.
FAQ's
Pricing and Payment FAQs
The cost varies based on the product, quantity, and customisation options. We strive to offer competitive pricing and will provide you with a detailed quote upon request.
We accept various payment methods including credit cards, bank transfers, and BPAY. Specific payment details will be provided during the ordering process.
Yes, we offer volume discounts for bulk orders. Contact us to discuss your specific needs and we can provide you with a customised quote.
FAQ's
Shipping and Delivery FAQs
Turnaround times vary depending on the product and order size. We aim to deliver most orders within a 2-7 week period but we will provide an estimated delivery date when you place your order.
Currently, we primarily serve clients within Australia. However, we are still more than happy to serve any of our international customers. Please contact us to discuss potential arrangements.
FAQ's
Customer Service FAQs
You can reach us via our contact form on the website, email at meridiuspromotions@gmail.com or phone at 0428528336.
Customer satisfaction is our top priority. If you are not satisfied with your order, please contact us within 24 hours of receiving your items, and we will work to resolve any issues.
Yes, we can provide samples of certain products. Contact us to discuss your needs and we will be happy to assist.
FAQ's
Additional FAQs
Absolutely! We specialise in creating tailored corporate gifting solutions that impress your clients and employees. Contact us to discuss your requirements.
Yes, we can create custom merchandise for events such as conferences, trade shows, and corporate functions. Contact us with your event details, and we will help you create the perfect promotional items.